Delivery and Collection Options for TrophyMaster


Availability

Fast turnaround on all personalised awards, normally within 2-5 days depending on the type and complexity of the engraving required.

Please note that additional time may be required, when more complex engraving and designs are required - such as text and logo etching directly onto Glass awards / gifts or for colour printing. We will be pleased to confirm delivery times for these items on request.

If items are required more urgently please contact us and we'll do everything possible to meet your schedule. This may involve a small additional charge.

Delivery: We use both Royal Mail and DPD Local for UK deliveries depending upon the value of your order. For items that are needed quickly / urgently, we recommend that you upgrade to a parcel Carrier (DPD) delivery option at the checkout. DPD provide a next day delivery service (after the date of despatch), to most mainland UK addresses - once in receipt of your order, the intended or requested despatch date will be confirmed to you by email.

Please see details below advising areas that fall outside of the next day ZONE 1 delivery regions.

With parcel carrier deliveries, an email or text message is sent to you on the morning of your delivery, normally confirming a 1-2 hour delivery slot. If the delivery time is inconvenient, it's possible to select from a number of options to ensure your delivery doesn't fail.


Zone 1: England, Wales parts of Scotland (excluding Highlands and Islands)
This is made up of Post Codes not mentioned in Zone 2

Free Delivery on orders over £60.00 in value
Orders under £60.00 in value are subject to a charge of :
Order Value up to £9.99 - £2.28 (1st Class Royal Mail 1-2 day transit - No Tracking)
Order Value from £10.00 - £24.99 - £3.78 (1st Class Royal Mail 1-2 day transit - No Tracking)
Order Value from £25.00 - £59.99 - £6.96 (DPD Carrier - Next Day Tracked)


Zone 2: Northern Ireland, Scottish Highlands and Islands, Isle of Man, Isle of Wight, Scilly Isles and Channel Isles
Free Delivery on orders over £120.00 in value
Orders under £120.00 in value are subject to a charge of
Order Value up to £9.99 - £3.99 (1st Class Royal Mail 1-2 day transit - no Tracking)
Order Value from £10.00 - £24.99 - £6.96 (1st Class Royal Mail 1-2 day transit - no Tracking)
Order Value from £25.00 - £59.99 - £21.00 (DPD Carrier 1-2 day transit - Tracked)
Order Value from £60.00 - £119.99 - £14.00 (DPD Carrier 1-2 day transit - Tracked)
 
Post Codes
Scotland - AB36-AB56, FK17-FK21, HS1-HS9,IV1-IV63,
KA27-KA28, KW1-KW17, PA20-PA49, PA60-PA78, PH19-PH26, PH30-PH44, PH49-PH50, ZE1-ZE3

Isle of Wight - PO30-41
Isle of Man - IM
Scilly Isles - TR21-25
Northern Ireland - BT
Channel Isles - JY and GE

Transit times only refer to the delivery time following completion and despatch of your order.

European Countries
We offer a fixed charge to the following 15 Destinations for one parcel up to 20.0 kgs
European Carrier Rates For other Destinations or for bulk orders, please contact us for a competitive delivery quotation.

USA and Canada Collection
Collect from our premises in West Bridgford, Nottingham, between 8.30am and 5.00pm Monday to Thursday; 8.30am and 3.45pm Friday. Free Car Parking Available.Take the opportunity to call in to our showroom to browse the range and pick up a catalogue.