FOR UPDATED DELIVERY ESTIMATES

Visit our FAQ's for turnaround & delivery information

Delivery Timescales

-  For orders that include engraving on metal trophy plates, please allow a processing time of 7 working days

-  For orders that include engraving / etching directly on the surface of glass or wood, please allow a processing time of 8-9 working days.

-  For colour printed awards, please allow 10 working days

 - TrophyMaster working days exclude weekends and holiday closures.

Summer Bank Holiday Closing:  26 August 2024 - Re-opening 27 August

Timescales do vary according to the time of year. On occasion we may be unable to meet the above estimates, especially if your engraving requirement is complex or during the busy period for awards, when many sports conclude their seasons and the academic year comes to a close.

If you have a specific deadline, please don’t forget to add your presentation date together with any additional notes or requests in the special instructions section during checkout. We will always try our best to accommodate your requirement.

Standard delivery days (working days) are Monday to Friday and exclude weekends and National Holidays.

If you need a Saturday delivery, please contact our support team to discuss the additional charge for this service.

For anymore information: Click here for FAQ's

Collection

We offer an order collection service from our West Bridgford premises.

Collection Times are 9.30am to 4.30pm Monday to Thursday; 9.30am to 3.00pm Friday.

Free Customer Car Parking is available.

Our rear car park is accessed from Welbeck Road. For satnav directions, please use post code NG2 7QW.

European Countries

UNFORTUNATELY TROPHYMASTER IS CURRENTLY UNABLE TO DELIVER TROPHY ORDERS TO COUNTRIES WITHIN THE EUROPEAN UNION

Due to the changes in the GB / EU customs regimes brought about by Brexit and the resulting delivery and customs clearance complexities, we have unfortunately had to suspend our online order supply service to the EU.

Other European Destination Carrier Rates

USA and Canada

If your order is delivered outside the UK, it may be subject to import taxes, customs duties and charges in the destination country, payable by the customer. TrophyMaster has no responsibility for these charges.