Delivery and Collection Options for TrophyMaster
In the busy period from May to August we endeavour to process orders for despatch or collection within 8-9 working days . This timescale excludes weekends and UK national holidays.
On occasion we may be unable to meet the above timescales, especially if your engraving requirement is complex or during the busy period for awards when many sports conclude their seasons and the academic year comes to a close. We do provide customers with an estimated despatch date at the time of our order confirmation email to you.
If you have a specific deadline, please don’t forget to add your presentation date together with any additional notes or requests in the special instructions section during checkout. For more information: Click here for FAQ's
Customer deliveries are handled by both Royal Mail and DPD depending upon the value of your order.
All transit times quoted refer to the delivery time following the completion and despatch of your order. Standard delivery days (working days) are Monday to Friday and exclude weekends and National Holidays. If you need a Saturday delivery, please contact our support team to discuss the additional charge for this service.
UNFORTUNATELY TROPHYMASTER IS CURRENTLY UNABLE TO DELIVER TROPHY ORDERS TO COUNTRIES WITHIN THE EUROPEAN UNION
Due to the changes in the GB / EU customs regimes brought about by Brexit and the resulting delivery and customs clearance complexities, we have unfortunately had to suspend our online order supply service to the EU.
Other European Destination Carrier Rates
Norway - 6-7 Day Transit subject to Customs Clearance - from £69.95
Switzerland - 5-6 Day Transit subject to Customs Clearance - from £59.95
USA and Canada
Delivery Charges from GBP £36.00, dependant on weight
For Large Orders please contact us for a competitive quote
If your order is delivered outside the UK, it may be subject to import taxes, customs duties and charges in the destination country, payable by the customer. TrophyMaster has no responsibility for these charges.
We offer order an order collection service from our West Bridgford premises & have a system that continues to maintain some social distancing to help prevent the spread of Covid19 and thereby protect our staff and customers.
Collection Times are 9.30am to 4.30pm Monday to Thursday; 9.30am to 3.00pm Friday. Free Customer Car Parking is available - Our rear car park is accessed from Welbeck Road. For satnav directions, please use post code NG2 7QW.