Delivery and Collection Options for TrophyMaster


Delivery Timescales

Fast turnaround on personalised awards; we endeavour to process orders for despatch or collection within 5-7 working days (excludes weekends and UK national holidays), but on occasion we may be unable to meet these timescales, especially if the engraving requirement is complex. Please don’t forget to add your presentation date and any special instruction notes during checkout. For COVID-19 information (Click here for FAQ's)

We use both Royal Mail and DPD for UK deliveries depending upon the value of your order.

Royal Mail             

Economy Delivery - no parcel tracking

DPD Local Carrier Service

Order tracking with a 1 Hour Delivery Window

SMS & email notifications

Order Total

Order Total

Location

£0 - £4.99

£5 - £14.99

£15 - £59.99

£0 - £59.99

£60 - £119.99

£120+

UK Mainland

Zone 1 Postcodes

£2.50

£4.00

N/A

£7.50

FREE

FREE

Northern Ireland
Zone 2 Postcodes:
BT

£2.50

£4.00

N/A

£23.95

£15.75

FREE

Scottish Highlands
Zone 2 Postcodes:
AB44-56, FK 17-22, G83,
IV1-28, IV30-39, KW1-3,
KW5-14, PA21-33,
PA35-40, PH18-26,
PH30-42

£2.50

£4.00

N/A

£23.95

£15.75

FREE

Scottish Islands
Zone 2 Postcodes:
HS1-9, IV40-51, IV55-56,
KA27, KA28, KW15-17,
PA20, PA34, PA41-48,
PA60-78, PH42-44, ZE1-3

£2.50

£4.00

N/A

£23.95

£15.75

FREE

Channel Islands,
Scilly Isles, Isle of Wight
and Isle of Man
Zone 2 Postcodes:
JE, GY, IM, PO30-41, TR21-25

£2.50

£4.00

N/A

£23.95

£15.75

FREE

Transit times quoted refer to the delivery time following the completion and despatch of your order. Standard delivery days (working days) are Monday to Friday and exclude weekends and National Holidays. If you need a Saturday delivery, please contact our support team to discuss any additional charge for this service.

European Countries

UNFORTUNATELY TROPHYMASTER IS CURRENTLY UNABLE TO DELIVER ONLINE TROPHY ORDERS TO COUNTRIES WITHIN THE EUROPEAN UNION 

Due to the changes in the GB / EU customs regimes brought about by Brexit and the resulting delivery and customs clearance complexities, we have unfortunately had to suspend our online order supply service to the EU.

Other European Destination Carrier Rates

USA and Canada

Collection

We offer order an order collection service from our West Bridgford premises & have a system that observes social distancing in line with current Coronavirus protocols.

Collection Times are 9.30am to 4.30pm Monday to Thursday; 9.30am to 3.00pm Friday. Free Customer Car Parking is available - Our rear car park is accessed from Welbeck Road. For satnav directions, please use post code NG2 7QW.